Frequently Asked Questions

Cloud AV Skin Care offers Cloud AV Skin Care Formula, a skin dietary supplement. Advanced skin support supplement formulated to nourish, hydrate, and protect from within. Each capsule delivers a premium blend of nutrients to help promote a clear, youthful complexion.

Take 2 capsules daily with water, preferably with a meal. For best results, use consistently as part of a healthy lifestyle.

Cloud AV Skin Care Formula is available as: 1 Bottle, 30-Day Supply; 3 Bottles, 90-Day Supply; 6 Bottles, 180-Day Supply. Longer supplies are offered at a lower cost per bottle.

The full ingredient list is printed on the product label. Key ingredients include: Water, Prunus Amygdalus Dulcis (Sweet Almond) Oil, Caprylic/Capric Triglyceride, Myristic Acid, Stearic Acid, Cetyl Esters, Glyceryl Stearate SE, Aloe Barbadensis (Aloe Vera) Leaf Juice*, Cetearyl Alcohol, Ceteareth-20, Diheptyl Succinate, Capryloyl Glycerin/Sebacic Acid Copolymer, Pyrus Malus (Apple) Fruit Extract, Glycerin, Dehydroacetic Acid, Benzyl Alcohol, Saccharide Isomerate, Acetyl Hexapeptide-30, Arginine, Tromethamine, Carbomer, Potassium Sorbate, Squalane, Tocopheryl Acetate, Ubiquinone, Fagus Sylvatica Bud Extract, Sodium Carboxymethyl Beta-Glucan, Taraxacum Officinale (Dandelion) Leaf Extract, Salvia Officinalis (Sage) Leaf Extract, Melissa Officinalis Leaf Extract, Sodium Benzoate, Citric Acid..

The complete Supplement Facts panel is printed on the product label. A printable version is available as a download on this page.

Results vary from person to person. Dietary supplements work best when taken consistently as directed and as part of a healthy lifestyle.

Unopened, unused products may be returned within 30 days of delivery for a full refund. We cannot accept returns of opened or used product unless it is defective or arrived damaged.

Email support@cloudavskinproduct.com or call 360-775-8190, Monday to Friday. We aim to reply within one business day.

You have 30 days from delivery to request a return. Call us at 360-775-8190 or email support@cloudavskinproduct.com to get a Return Merchandise Authorization (RMA) number. We'll email it within 24–48 hours. For full details, visit our Return Policy.

Your charge will appear as Cloud AV Skin Care or a similar descriptor. If you don't recognize a charge, please contact us at 360-775-8190 before disputing it with your bank — we can look it up and resolve it quickly.

Once your order ships, you'll receive an email with a USPS tracking number. You can track your package at usps.com/track. For more details, see our Shipping Policy.

Orders are processed within 1–2 business days. Once shipped via USPS Ground Advantage, delivery typically takes 2–5 business days. Total estimated time: 3–7 business days from order date.

Please contact us first at 360-775-8190 or support@cloudavskinproduct.com. Most issues are resolved within 1–3 business days — much faster than a bank dispute. Visit our Before You Dispute page for more details.

If your order hasn't shipped yet, contact us immediately at 360-775-8190 or support@cloudavskinproduct.com and we'll do our best to cancel it. If it has already shipped, you can return it for a full refund within 30 days. See our Return Policy for steps.